I’ll be the first to admit that I’m not fashion icon. I live in my workout pants, but they’re either from Target or Walmart, so I’m super fancy.
But if you’ve spent any time online, you’ve probably heard of LuLaRoe a women’s fashion company that makes all sorts of clothes sold by independent consultants on social media. The company is a multilevel marketing company, which means its inventory is bought by “consultants” that then sell the clothing directly to the consumer.
While LulaRoe sells shirts, dresses, and other clothes, its signature products are the “buttery-soft” leggings, which retail for $25 plus tax.
They come in two sizes, OS (One Size) and TC (Tall & Curvy). Well, it turns out that they’re allegedly also offering up product that just isn’t cutting it for women.
Thousands of customersare now complaining that their trendy new leggings are ripping after they wore them just once or twice, causing some rather embarrassing situations.
“Dropped my daughter off to school and felt a little draft but didn’t notice until I got home,” Paula Brown, who took the photo on the left, told BuzzFeed News. “Holes in knees, seams, and the behind.”
The company reportedly wasn’t refunding unsatisfied customers, earning them a resounding “F” with the BBB, so now LuLaRoe will have to answer these claims in court.
Plaintiffs Suzanne Jones and Julie Dean are suing the company and its married founders, DeAnne Brady and Mark Stidham, alleging that the company is knowingly selling poor quality leggings to their consultants and customers.
“Specifically, customers have complained that the leggings are of such poor quality that holes, tears, and rips appear before wearing, during the first use or shortly thereafter,” the lawsuit states. “The leggings have also been described as tearing as easily as ‘wet toilet paper.’
It cites a “reported” companywide email from Patrick Winget, the head of production for the company, which allegedly said: The leggings may get holes, because we weaken the fibers to make them buttery soft. We have done all we can to fix them.
LuLaRoe said the claims in the lawsuit are “completely without merit.”
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“We categorically reject the fabricated and exaggerated claims of this suit in the strongest terms and believe it is completely without merit. We stand by the quality of our products and are committed to ensuring consumers are fully satisfied. We are confident we will be able to fully refute these allegations,” the statement said.